#APPLE XSAN HARDWARE PRO#
Q: Would Promise or Apple provide after sales support if I buy ANY Promise VTrak RAID subsystem from anywhere else other than Apple sales channels, configure it with my own choice of disk drives and then connect to Apple Mac Pro and Xserve products? Promise does not sell these specific configurations through any other channels. Q: Where can I buy these specific configurations?Ī: These specific configurations can ONLY be purchased through Apple and Apple approved sales channels worldwide. Q: Are there any other configurations or models of VTrak RAID storage subsystems supported for Apple applications by Promise or Apple?
#APPLE XSAN HARDWARE MAC OS X#
Q: What’s so special about these limited configurations?Ī: The configurations listed on the Apple Store have a different firmware version that has been well tuned for Apple hardware, Mac OS X Server, Xsan 2 and Final Cut 2 professional applications software and rigorously tested by Apple and Promise for performance, compatibility and outstanding reliability. The hardware configurations of the VTrak E-Class RAID subsystem and expansion enclosures are limited to the dual controller Fibre Channel subsystems with 2GB cache memory and dual controller SAS expansion chassis. This support from Promise VTrak systems is available on limited configurations when purchased through Apple or Apple authorized sales channels.Ī: For specific configurations, part numbers and pricing sold through the Apple channels and supported by Promise and Apple visit the Apple Store at:
Q: What did Apple and Promise Announce recently?Ī: On the 19th of February 2008, Apple announced their Xsan 2 product, and as a part of that announcement stated “For the first time, Xsan 2 has been qualified with third-party RAID storage hardware from Promise Technology in configurations tuned and optimized for Xsan, Mac OS X Server and Apple’s professional applications”.Īt the same time, Promise announced support for Apple’s newest OS X version, Leopard, OS X 10.5.2, Apple hardware (Xserve and Mac Pro systems) and Final Cut 2 application software on specific models and configurations of the VTrak E-Class RAID subsystems and storage expansion enclosures. Frequently Asked Questions: Promise VTrak E-Class RAID Subsystems
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